You deserve to know what you can expect when working with a roofing contractor, but it’s not always apparent who has a great reputation in the industry. Thankfully, there are ways that you can get a quick snapshot of an exteriors company before choosing to work with them.
How you can make sure that your roofing contractor has a good reputation? Time to put on your investigator’s cap and follow these tips.
Check the Better Business Bureau-BBB
The BBB has information on businesses in almost every area of the U.S., and their website is free and easy to access for everyone. You can see company reviews, licenses and a lot more information. Most importantly, you can see complaints that have been made. Keep in mind that no company has a flawless reputation, and complaints will always be made against them (especially if they have been in business for decades). What you want to look for is a complaint frequency and, most importantly, how they were handled. You want to work with a company that takes care of their customers.
Look to Mid-Minnesota Builders Association
Since you are likely looking for a roofing contractor in Minneapolis or the surrounding areas, you can look to the Mid-Minnesota Builders Association. This will tell you if the company you are going to work with is well-known and reputable throughout the industry. The best contractors are those who have been in the business and have remained in good standing for decades.
Find the Company’s License Number
If you visit the company’s website, they should provide you with their license number (ours is “License# BC177859”). This tells you whether or not the company is licensed to do their work through the Minnesota Department of Labor and Industry. If you cannot find it on their website, contact the company and ask for it. If they cannot provide it, or do not have one, this is a major red flag. Never work with an unlicensed company.
Look for Online Reviews and Testimonials
There is no better way to gauge how reliable a company is than through testimonials and reviews from people who have worked with them in the past. There are plenty of websites that have reviews for many companies, or you can contact the company directly and ask if they have any references that they can refer you to.
Putting it All Together
Between the licensing and accreditation, testimonials, project portfolios and any other information you can gather, you shouldn’t have any problem finding out if a company is right for you. If anything, you should give the company a call and speak with them. If they are friendly and helpful, that is a good sign that you have found a company that is there to help you, rather than simply complete a project. Give it a try by contacting our team today.